Terms of Service

1. Our Services

Prentzas AI provides artificial intelligence assistance, conversations, group messaging, internet-assisted information retrieval and related digital features.

We may introduce, improve, modify or discontinue features as the platform develops.

Some features may be subject to usage limits or availability restrictions.

2. Accounts and Security

Certain features require a Prentzas ID account.

You are responsible for maintaining the security of your account and for activities conducted through your authenticated sessions.

You agree not to share access in ways that compromise account security and to notify us if you suspect unauthorized activity.

We may take appropriate measures to protect accounts and the platform from misuse.

3. Acceptable Use

You agree to use Prentzas AI lawfully and responsibly.

You must not:

• Use the service for illegal, fraudulent or abusive purposes.
• Harass, threaten or deliberately harm other users.
• Access or attempt to access another person's account or private information without authorization.
• Distribute malicious content or interfere with the operation of the service.
• Circumvent security safeguards, access controls or usage restrictions.
• Violate applicable intellectual property, privacy or other legal rights.

We may investigate suspected violations and take appropriate action when necessary.

4. Artificial Intelligence

Prentzas AI provides automated content intended to assist users with information, ideas, creativity and everyday tasks.

AI-generated responses may sometimes be inaccurate, incomplete or outdated.

You are responsible for reviewing and evaluating information before relying on it, particularly for medical, legal, financial, security or other important decisions.

AI-generated information is not a substitute for advice from qualified professionals.

5. User Content

You retain the rights you hold in content you submit to Prentzas AI.

By submitting content, you grant the permissions reasonably necessary for us and our service providers to process, store, transmit and display that content for the purpose of operating the features you use.

You are responsible for ensuring that you have the necessary rights to share submitted content.

Messages shared in groups may be visible to other authorized members.

6. Privacy

We respect your privacy.

Our handling of personal information is described in our Privacy Policy, available at:

https://ai.prentzas.online/privacy

7. Usage Limits and Plans

Prentzas AI may apply usage limits to AI requests, conversations, groups and other features.

Available features and limits may vary according to your account's plan.

We may reasonably adjust usage limits to protect service quality, security and availability.

Certain optional subscription plans, including Plus and Pro, may be offered when available.

Where paid subscriptions are offered, applicable prices, renewal conditions, cancellation procedures and other payment terms will be presented before purchase.

Any paid service will be subject to the applicable mandatory consumer rights and additional purchase terms.

8. Groups and Communication

Users are responsible for the content they share in conversations and groups.

Group owners may manage membership and certain group settings.

We may restrict access, remove content where appropriate, or take other reasonable measures to address abuse, security concerns or violations of these Terms.

9. Intellectual Property

The Prentzas AI name, branding, original interface designs and other protected materials belong to their respective rights holders.

You may not reproduce, distribute, impersonate or exploit protected platform materials without authorization, except where permitted by applicable law.

Nothing in these Terms transfers ownership of your submitted content to Prentzas AI.

10. Availability and Changes

We aim to provide a reliable service but cannot guarantee uninterrupted availability.

Maintenance, technical difficulties, security measures or circumstances beyond our reasonable control may affect access to some features.

We may modify or temporarily restrict features when reasonably necessary to maintain security, stability or service quality.

11. Suspension and Termination

We may suspend or restrict access where reasonably necessary to protect users, enforce these Terms, prevent misuse or comply with legal obligations.

You may stop using the service at any time.

For account-related assistance, including requests concerning personal information, contact our support team.

12. Disclaimers

Prentzas AI is provided on an "as available" basis.

To the extent permitted by applicable law, we do not guarantee that every response will be accurate or that the service will be uninterrupted or free of errors.

Nothing in these Terms affects rights or legal protections that cannot lawfully be excluded.

13. Liability

To the extent permitted by applicable law, responsibility for losses or damages will be determined according to applicable legal requirements and the circumstances of the relevant event.

We do not exclude or limit liability where doing so would be prohibited by law.

14. Changes to These Terms

We may update these Terms to reflect changes in the service, operational requirements or applicable law.

Updated Terms will be made available on this page.

Where required, we will provide appropriate notice of material changes and seek agreement when legally necessary.

15. Governing Law

These Terms are governed by the applicable laws of Greece, subject to mandatory European Union law and any applicable consumer protection rights.

16. Contact

For questions about these Terms or the service, contact:

Prentzas AI
Operator: Dimitris Prentzas
Email: [email protected]
Website: https://ai.prentzas.online